Purchase Agreement

 

All users are deemed to accept that they have read and approved the purchase agreement once they have completed the membership procedures.

Purchase Agreement
This is the purchase agreement in the virtual space between Adler Edelmetall GmbH and the customer.


The subject of this contract is the sale and delivery of the product, whose characteristics and sale price are specified below, in accordance with the provisions of Law No. 4077 on the Protection of Consumers; it includes the rights and obligations of the parties according to the regulation on the implementation of distance contracts.


SELLER INFORMATION
Adler Edelmetall GmbH
info@adleredelmetall.de
0151 1144 7423-1

Neue Mitte 28 35415 Pohlheim Deutschland

www.adler-edelmetall.de


BUYER INFORMATION
All members: All buyers who are members of the e-commerce business of Adler Edelmetall GmbH and make purchases (hereinafter referred to as buyer or customer).

SUBJECT OF THE CONTRACT AND PRODUCT INFORMATION:
The type, quantity, brand/model, color, number, sale price, and payment method of the product/service are as stated on the website, and these obligations may change without notifying the buyer.

GENERAL PROVISIONS
5.1 - The BUYER declares that they are informed about the fundamental characteristics of the subject matter of the contract, the sale price, and the payment method, and has given the necessary confirmation in electronic form.
5.2 - The product of the subject matter of the contract will be delivered to the buyer or the person or institution specified by them within the timeframe specified in the preliminary information, provided that the legal period of 30 days is not exceeded, depending on the distance from the buyer's residence.
5.3 - If the product of the subject matter of the contract is delivered to a person or institution other than the buyer, the SELLER cannot be held responsible if the person or institution refuses acceptance.
5.4 - The SELLER is responsible for delivering the subject matter of the contract in perfect condition, complete, in accordance with the characteristics specified in the order, as well as any warranty certificates and user manuals that may be included.
5.5 - For the delivery of the subject matter of the contract, it is required that this contract is electronically approved and the sale price is paid using the payment method chosen by the buyer. If for any reason the product price is not paid or is canceled in the bank records, the SELLER is relieved of the obligation to deliver the product.
5.6 - After the delivery of the product, the buyer is obliged to return the product to the SELLER within 3 business days if the buyer's credit card has been unlawfully or illegally used by unauthorized persons without the buyer's fault, and the relevant bank or financial institution does not pay the product price to the SELLER. In this case, the buyer bears the shipping costs.
5.7 - If the SELLER cannot deliver the product on time due to compelling reasons or extraordinary circumstances such as weather conditions, transport interruptions, etc., they are obliged to inform the buyer. In this case, the buyer has the right to cancel the order, replace the product with an equivalent if necessary, and/or postpone the delivery time until the obstacle is removed. If the buyer cancels the order, the SELLER will take steps to cancel the buyer's credit card receipt and refund the relevant amount to the buyer's account within 7 days, and the process will be communicated to the BUYER via email. In such cases, the SELLER cannot be held responsible for delays caused by the relevant bank.
5.8 - In the case of defective or faulty products delivered to the buyer or the persons and/or institutions specified by them, the relevant products must be returned to the SELLER within 7 days from the date of receipt for the necessary repairs or replacements to be carried out under warranty conditions. In this case, the SELLER bears the shipping costs. After the 7-day period, the BUYER is obliged to bring the received product to the appropriate service.
5.9 - This contract comes into effect after being electronically approved by the buyer (after the completion of membership) and is delivered to Neue Mitte 28 35415 Pohlheim Deustchland address.


RIGHT OF WITHDRAWAL:
The buyer has the right to withdraw from this contract within seven (7) days from the delivery of the subject matter of the contract to them or the person/institution specified by them. To exercise the right of withdrawal, the buyer must inform the SELLER by fax or email within this period that the product has not been used in accordance with the provisions of Article 7 and that the packaging is undamaged. In case of exercising this right, the return of the product with the shipping document to the SELLER as well as the return of the original sales invoice is required. The SELLER will take steps to refund the product price to the BUYER's credit card account at the relevant bank within 7 days of receiving these documents. The SELLER cannot be held responsible for disruptions in the refund of the product price caused by the bank. If the original sales invoice is not sent, the VAT and other legal obligations will not be refunded. The shipping costs for returned products due to the right of withdrawal shall be borne by the BUYER. Furthermore, the right of withdrawal cannot be exercised for products that cannot be returned due to their nature, for single-use products, copyable software and programs, and for perishable or expired products. The right of withdrawal for all types of software and programs, DVDs, VCDs, CDs, and cassettes, computer and office supplies (toners, cartridges, tapes, etc.), and all types of cosmetic products is subject to the condition that the packaging is undamaged, unopened, and the product is unused.


COMPETENT COURT:
For the implementation of this contract, the consumer protection commissions and the consumer courts at the residence of the BUYER or the SELLER are competent up to the amount announced by the Ministry of Industry and Trade. In the case of electronic approval of the order, the BUYER is deemed to accept that they accept all provisions of this contract.

Prepared by  T-Soft E-Commerce.