Your orders will be shipped within 3 business days (Monday to Friday) after receiving bank confirmation. Depending on the distance to the delivery address UPS, the shipping company will deliver your order within 1-3 days.
The delivery times for custom-made products vary depending on the production time. Delivery information and times for such products are provided on the product pages.
In the event of a problem caused by us, you will be informed based on your membership data. Therefore, it is important that your membership data is complete and correct. There will be no deliveries on holidays and during vacation periods.
All products you select will be delivered with the guarantee of UPS by our partner shipping companies.
You will receive a confirmation email for the products you purchased. If any of the products you selected are out of stock, you will be notified by email, along with the date when the product will be back in stock.
Adler Edelmetall GmbH is an online shop. It allows multiple users to shop simultaneously. It can occasionally happen that a consumer purchases the same product and the products are sold out; in this case:
If you have paid for the product online and it is no longer in stock, the waiting period will be at least 4 (four) and a maximum of 30 (thirty) days. If the product cannot be delivered to the consumer within this period, the payment made will be refunded.
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